We Manage your IT Infrastructure

We charge a flat rate for the first 50 users and a per-seat charge for additional users. This model ensures that you only pay for what you need, making our services scalable and cost-effective for businesses of all sizes.

To obtain detailed information about our Service Level Agreement (SLA), which outlines our commitment to response and resolution times, you can either request a proposal or contact us directly through our contact page. Our team will provide you with all the necessary information to ensure you understand our service standards and response protocols.

Our IT services package includes a comprehensive set of software licenses tailored for small and medium-sized businesses. This includes Microsoft 365 Business Standard for your office suite needs, Keeper for SMBs to manage your passwords securely, a Wazuh Cloud Small instance for advanced security monitoring and incident response, and Cloudflare Pro for enhanced website protection and performance.

Absolutely! If you're looking to use Google Workspace instead of Microsoft 365, we can facilitate this switch. Our team is skilled in both platforms and will ensure a smooth migration process,  setting up your new Google Workspace Business Standard environment to meet your company's needs.

The 5% commission on cloud services is applicable only when we are fully managing your cloud infrastructure. This includes tasks such as setting up, maintaining, and optimizing your cloud environment. However, if you already have a Virtual Private Cloud (VPC) or a cloud provider in place and are only looking for monitoring and support services from us, we will not charge this 5% commission. Our aim is to provide flexible and fair pricing based on the level of service and management you require.

Our monthly IT strategic management reports provide a comprehensive summary of all the activities and services carried out during the month. These reports include detailed insights into the health and performance of your IT infrastructure, summaries of resolved and ongoing issues, and updates on any implemented or pending cybersecurity measures. Additionally, we offer strategic IT recommendations tailored to your business context and needs. These recommendations are based on our expertise and the latest industry trends, aiming to enhance your IT efficiency, security, and overall performance. These reports are a crucial tool for keeping you informed and involved in the decision-making process for your IT strategy.