Privacy Policy

This Privacy Policy is crafted in compliance with Mexican laws and is presented in English for clarity and accessibility. It outlines how W-IT handles personal data collected from our users.

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Warlocks-IT, located in Guadalajara, Jalisco, Mexico; and with an internet portal at https://witmanaged.services/privacy-policy, is responsible for the use and protection of your personal data, and in this regard, we inform you of the following:

Purposes for Personal Data Use

We use your personal data primarily to provide and improve our services, including customer support, service management, and for marketing purposes. Additionally, data may be used for analysis and business development to enhance user experience.

Types of Personal Data Utilized

The personal data we collect may include contact information (name, email, phone number), professional information, user preferences, and usage data of our services. We ensure that the data collected is pertinent and necessary for the purposes mentioned.

Data Sharing and Purpose

We may share your personal data with third-party service providers, strictly for operational purposes like cloud hosting, customer relationship management, and support services. All third parties are obligated to adhere to our privacy standards.

Rights to Access, Rectify, Cancel, or Oppose Personal Data Use

You have the right to access, rectify, cancel, or oppose the use of your personal data. You can also revoke consent for data use. Requests should be submitted through our designated channels.

Response Time for Requests

We aim to respond to your requests regarding personal data within 15 business days from the date of receipt of the request.

Means of Communication for Response

Responses to your requests will be communicated via the email or phone number you provided in your initial request.

Use of Tracking Technologies on Our Website

We use tracking technologies like cookies on our website to enhance user experience, analyze site usage, and for marketing purposes. Users can control these technologies through their browser settings.

Updates to Privacy Policy

Any changes to this Privacy Policy will be communicated through our website. We recommend reviewing this policy periodically to stay informed about how we are protecting your data.

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